Reikaya.art

Communication between the Artist and the Client will take place in any way that initiates the commissioning process. It is strongly recommended not to change methods of contact mid-work.

The Artist may refuse service to any Client for any reason.

The commission-request should already include: The type of commission, clear references for the character(s), general details about poses... etc. and the Client's Paypal address.

For Full-Color Drawings and Reference Sheets the Artist may provide periodic updates at various steps, if requested by the Client. Such updates include Sketch, Lineart, Colouring, Shading and Background.

Commissions won't necessarily be worked on in a first-come first-serve schedule. The commission schedule depends on the complexity of the commission and the contact between Artist and Client.

Before ordering please consider: The Artist won't give out any deadline to finish the commission. Completion depends on the Artist's free time and so a fixed amount of time until completion can never be defined. However, the Artist will finish every commissioned work as soon as possible, unless it was canceled.

Base prices are subject to change without notice. Commissions initiated before updates to prices are not affected.

Payment is due when the Client approves of a rough sketch.

If a Client takes advantage of the pre-payment rough sketch by taking it and never following with the full commission, the Client will be blacklisted.

The full payment is required prior to the Artist completing the work.

The only accepted payment method is Paypal (personal accounts are accepted only for clients from Slovakia and Czech Republic).

The Client must have a legitimate reason to request a refund.

If the commission is already finished, it is non-refundable!

At any point during a commission, if the Artist does not receive a needed reply from the Client within one month, the commission may be canceled. If the commission was already paid, the Client has an additional month to contact the Artist for a partial refund. After this additional month no refunds will be considered.

The Artist may cancel the commission at any time if the Client is excessively or continuously rude, demanding, childish or inappropriate. The Client will not be refunded and will be blacklisted.

The Artist retains all the rights to the artwork.

The Client retains all rights to their characters.

The Client may resize the artwork to create icons, but the Client is NOT allowed to alter the artwork itself. (e.g. recolors, red-lines,...etc.)

The Client may upload the artwork to their personal website or gallery, but credit IS REQUIRED.

The Artist may display commissioned work on any personal website, gallery, or journal and use commissioned work in promotional materials.